Due to rising fuel costs, delivery is not included in the rental fee. Set up is included, however, free of charge for any delivered inflatable. Please call for specific information and applicable delivery charges. The delivery fee is one flat fee regardless of the number of units you have being delivered that day. If you would like to save the delivery fee, many of our items can be rented as a "customer pick-up". Delivery fees are not subject to any discounts. Delivery fees may be waived for rentals packages over $1500.

ALL CONFIRMATIONS ARE MADE 24-HRS IN ADVANCE. It is at this time that Funtastic Inflatables will cancel if neccessary, resulting in the refund of the above stated deposit amount.

No. Reservations are currently only accepted via telephone because we must get specific information regarding your event, times, and location. We must also be able to fit you into our existing delivery schedule for the specified day. At the time that your reservation is placed, you will need to place a deposit on a M/C or Visa, and you will be added to our delivery schedule for that day. Immediately, your retal item(s) are removed from availability. Your required deposit is decided upon the number of items, and total bill for event. If you would like to pay your deposit by personal check. We will hold you reservation for 48 hours with a credit card number, pending receipt of your check. All deposits by personal check must be paid no less than three weeks prior to event. You may, however, request general information via e-mail. This means you will not be quoted avaiability, package prices, & specific delivery fees via e-mail. You must call our office directly for this info.

Our Themed Bouncers are specifically made for us by the same company that makes our larger pieces; therfore they are designed to be heavier duty are suitable for ages 3 to adult. "Moonwalk is a trademarked bouncer name made for children less than 9 years old.We don't carry "Moonwalks". We will NEVER make you sign a waiver limiting the age or size of participants, so you'll never have to exclude any of your guests from the fun!

We do offer a discount for multiple pieces rented on the same day, same location and full day hours, please call for details. Our Fun Food machines are always half price with an Inflatable rental, which increases your profit for your event. Due to insurance reasons, we are unable to offer free items to non profit agencies. If your organization is a current customer of ours, and would like information on large event fundraising, please call Steve for info. We are always willing to work to try to provide the best value for your budget.

The area for your Inflatable set up does not need to be perfecly level; however, a reasonably flat area is desired. Inflatables can never be set up on a hill If there is a question, we can arrange for a possible sight survey of your location, at no additional charge. Sight surveys can only be done if Funtastic Inflatables staff members are in your area, and are strictly done at our convenience. Please call for details.

For safety reasons, Inflatables should always be set up on a grassy area. Rarely, a customer cannot fit the desired piece due to yard configutation or size. If we cannot fit the Inflatable anywhere else but in your paved driveway, that may be acceptable. Driveway set up is always a last option, and only allowed upon the authorization of Funtastic Inflatables,LLC., after a sight survey of the area has been completed (there is no charge for this service) Inflatables may NEVER, under any circumstances, be set up on beach sand, sand, dirt, or gravel driveways of any kind. Serious injury to patrons or damage to the Inflatable could occur.

We require a three hour window to set up prior to your rental. Please plan to be at your event at least three hours BEFORE your contracted time. If our drivers arrive, and no one is there, they will not set up your inflatable. Please be advised that our drivers are on a schedule and must leave to continue their route. We are not responsible for "last minute errands" that you need to make. We must stricktly enforce this policy so we are able to reach all customers by the contracted time. We ALWAYS set up prior to your rental time and take down afterward so that you receive your full rental. Due to the delivery schedule on your day, you may receive extra time, at no additional charge to you. Your rental will begin and end at your contracted time, regardless of how early our driver sets up or how late he takes the unit down. Tents, tables, chairs may be set up days before as these items take longer to arrange. Set up and take down is fully decided by the needs of our staff. Drivers do not have the authority to change rental times. All change requests must be made with our office prior to rental.

Absolutely! We strive to accomodate your scheduling needs. We rent to many overnight graduation parties, slumber parties, and events. You must have a secure, drug and alcohol free environment for an overnight rental. Overnight rentals will be billed at the full day rate, and set up during mid to late afternoon, then picked up the following day. Please call for further details

We do offer a multiple piece discount for two or more Inflatables rented the same day and same location. Our multiple piece / package discount applies to full day, pre-paid rentals only. As always, our Fun Food and Spin Art machines are half price with an Inflatable, subject to availability and conditions. The discount that you recieve may vary according to the number of items in your package. Please call for details.

No. There is absolutely no food or beverages allowed in or near the Inflatable. Water will create a mildew situation, so , other than the water slides, no water can be allowed inside of or around the inflatables(such as water guns, sprinklers, etc.). Toys should not be brought into the inflatable as they are often forgotten about and end up being discarded later on. Our staff and drivers are not responsible for items left inside of Inflatables. If it is a hot day, damp bathing suits are not a problem inside Inflatables as long as people towel dry their skin prior to entering. This prevents slipping injuries.

Yes. We require a credit card deposit for all rentals. Most items require a 50% deposit. Upon reservation, your sales representative will notify you of the required deposit amount .Your request is not considered a reservation until we have received your deposit. We accept Mastercard or Visa. Final payment is by check or cash upon delivery, unless you have prepaid your rental with your credit card. Drivers will not begin installing any items until balance has been paid. Drivers are not able to process credit card sales., nor will credit card sales be authorized after delivery. You must contact the office prior to your delivery date to charge your sale to you M/C or Visa. As always, our policy insures a refund of your deposit (minus a $25. processing fee) in the case of inclement weather. If you would like to pay by personal check for your deposit, you must pay at least 3 weeks before rental. We will hold your item for 48 hours (with a credit card number) pending deposit, but if deposit is not received within 48 hours, and a cancellation notice has not been received within three business days, your credit card will be charged for the non-refundable deposit. if you wish to cancel your reservation (within three business days) you must notify us - in writing- and you will be removed from the schedule and your full deposit refunded. Please note: We are not responsible for 'low rsvp responses', mis directed mail or forgetfull spouses. Thanks

Please call early for best availability. We can't stress this enough. Many times people will plan their entire event three months ahead of time and then try to reserve an Inflatable two weeks before! During the spring, summer, and fall months we are very busy and items book quickly. The best thing to do is to figure out your date, and call us to find out what's available. Then, contact your guests after you have your desired piece reserved. What may not be available one day might be available at another time. Our courteous reservation staff can discuss various dates and times with you. By calling early, as early as possible, you assure your own happinesss by getting the item(s) that you really want.

All Inflatables run off of a fan that operates continuously during rental. For safety, all Inflatables need to be set up within 100' of electricity. Please keep this in mind when planning the layout for your event. We do have generators availabler for rental, if needed ($80./Day) fuel not included. Our trucks do not transpot fuel in vehicles, so you must provide you own gasoline, In an approved container, for use during rental.Any gasoline that remains in a generator at the end of rental will not be refunded, credited or returned.

CUSTOMER WILL BE CHARGED FOR ANY DAMAGE TO INFLATABLE INCLUDING BUT NOT LIMITED TO: CLEANING FEES, REPAIR, AND OR FULL REPLACEMENT COSTS fOOD AND "SILLY STRING" CAN SERIOUSLY DAMAGE AN INFLATABLE, AND CUSTOMER WILL PAY A HEFTY FINE FOR NOT ADHERING TO THE "NO FOOD / NO SILLY STRING" POLICY. All Inflatables must be cleaned by the customer before returning unit after rental. Any rentals returned dirty will be charged a $50.00 per hour cleaning fee. (details available in store)

Yes. We offer a 5% discount on full day, inflatable and tent rentals to active military personnel, firefighters, and police men and women. It is our way of saying, "Thank You" to our community's heroes. Please let our reservation staff know that you are in one of these service occupations when you reserve your event, and we will be honored to extend this discount to you. You must provide proof of eligibility at time of reservation. No other discounts apply.

Yes, we do offer a special weekday rate. You can rent any of our inflatables Monday through Friday, and recive the full day for a discounted rate (holidays excluded). Weekday discounts are for the "full day" rate only & will not be eligible for any other discount (s).